Secure Online Ordering
We offer online payment on this website through PayPal or Stripe for fast, easy, and secure online ordering. We do not retain your credit card information. Refunds, if approved, are processed through the payment processor (PayPal or Stripe).
Our company uses other websites for transactions, such as Kickstarter. Please reach out to our customer service team at In[email protected], but assistance from that website may be required.
Please contact our customer service before disputing a charge with your bank. We are a small company and these fees harm us far more than the large corporate businesses. In most cases the error is a human one and we want to fix that as quickly as possible for you. Email us at [email protected] with any concerns you have.
Please note our customer service team answers emails Monday – Friday in the order in which the email is received. If you made a mistake in ordering, you may not see an immediate resolution. Thank you for your patience. We are a small company and cannot provide 24 hour service.
Contact Pinnacle Entertainment Group
Email us at [email protected]. This one email reaches all our customer service team members and is the fastest method for resolution.